
*Recognizing and Addressing Compassion Fatigue: Building Resilience and Well-Being
*Traducción al Español en vivo disponible
Learning Objectives:
- Describe compassion fatigue, including its components of burnout and secondary trauma, and differentiate between the two concepts
- Identify proactive strategies to prevent compassion fatigue
- Create strategies to support staff and family caregivers experiencing compassion fatigue, fostering resilience and well-being
Session Description:
This presentation will explore compassion fatigue, focusing on its two key components: burnout and secondary trauma. Participants will gain an understanding of each concept and how they uniquely impact system members. The presentation will also highlight proactive strategies to prevent compassion fatigue and provide practical approaches for supporting those experiencing its effects. Attendees will leave with actionable tools to foster resilience and well-being, both for themselves and those they support.
References:
Hansel, T. C., & Saltzman, L. Y. (2024). Secondary traumatic stress and burnout: The role of mental health, work experience, loneliness and other trauma in compassion fatigue in the healthcare workforces. Traumatology, 30(4), 615-618. https://doi.org/10.1037/trm000...
Brown, J. L. C., Ong, J., Mathers, J. M., & Decker, J. T. (2017). Compassion fatigue and mindfulness: comparing mental health professionals and MSW student interns. Journal of Evidence-Informed Social Work, 14, 119-130. https://doi.org/10.1080/237614...
Butler, L. D., Carello, J., & Maguin, E. (2017). Trauma, stress, and self-care in clinical training: Predictors of burnout, decline in health status, secondary traumatic stress symptoms, and compassion satisfaction. Psychological Trauma: Theory, Research, Practice, and Policy, 9, 416-424. https://doi.org/10.1037/tra000...
Jill Hinton, PhD
Clinical Director
NCSS
Jill Hinton, Ph.D. is a Clinical Psychologist with over 30 years of experience working with people with intellectual disabilities, autism spectrum disorders, and mental illness. Her experience with The Arc of NC, Autism Society of NC, EastersealsUCP, and the NC Council on Developmental Disabilities includes direct clinical work, organizational leadership, clinical consultation, and policy work. She has co-chaired the AUCD MHIDD SIG which seeks to enhance understanding of mental health in IDD and promote best practice. She also serves on the IDD Sub-Committee for American Academy of Child and Adolescent Psychiatry.
As the Clinical Director of The National Center for START Services, Dr. Hinton ensures clinical integrity and adherence to the START model across all START programs. She works with the Director of Training and the Director of QA to ensure training and quality measures are aligned with the START model and best practices. She provides consultation and training to START teams across the country and facilitates a monthly practice group for START Clinical Directors. Through the Clinical Director Practice Group, she leads discussion on emerging and best practices and how they relate to the START model. Jill's professional interests include trauma informed care and trauma treatment. She received EMDR certification through EMDR Institute. She has extensive background in autism spectrum disorder and is also interested in loss and grief in people with intellectual and developmental disabilities. Jill enjoys spending time with family and vacationing with her travel friends. As part of her volunteer work, she facilitates a LQBTQ+ Support Group and supports a non-profit that works with youth transitioning our of foster care.

Anne LaForce, MA LPA
Director of Therapeutic Coaching, Senior Project Manager
NCSS
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